RE: Document Review Process

Subject: RE: Document Review Process
From: "Neumann, Eileen" <ENeuman -at- franklintempleton -dot- ca>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 2 Mar 2005 12:20:02 -0500


Hi Sara,
Our process is roughly the following:
* First review - peer and SME edit
* Second review - my manager edits
* Third review - the VP edits.

I don't find this ideal, but it's a whole lot better than nothing. For instance, I'd love to have a professional editor with authority doing substantive editing somewhere in the process. What happens instead is that everyone involved makes style edits, when they're not necessarily qualified to do so.

In your case, I'd try to get reviews for content from your SMEs, and try to keep reviews of style from SMEs to a minimum.

That you need a review of some kind before release just seems so obvious I'm at a loss to provide arguments.

HTH,
Eileen Neumann
Business Rules and Procedures
Toronto

-----Original Message-----
From: Sara Hassen [mailto:Sara -dot- Hassen -at- stratagene -dot- com]
Sent: Wednesday, March 02, 2005 11:49 AM
To: TECHWR-L
Subject: Document Review Process


Good Morning,

I am trying to develop a document review process for my division. I am
the lone Technical Writer within a group of scientists (Ph.D. level).
It is the common assumption that every document I produce should be 100%
error free. This of course is a daunting task. I strive to maintain
accuracy, but without a review process, the errors are unnoticed until
the document is utilized. I proof all my documents twice prior to
release, but this is obviously not adequate. This brings me to the
conclusion that a formal review process needs to be implemented.

My question to you is this, how many reviews do your documents undergo
prior to being released for use? Also, who are the people who review
the documents, end-users, fellow writers?

I appreciate any and all comments. I am at my wits end trying to
articulate the need for document review PRIOR to release. I am hopeful
the information I learn from all of you will assist me.

Thank you very much for your time to help me out!

Sara Hassen
Technical Writer


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