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Subject:Re: Naming cells in a grid From:Lou Quillio <public -at- quillio -dot- com> To:"TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Sun, 13 Mar 2005 13:11:04 -0500
Patrick Wright wrote:
I'm blaming a lot on them, but on the other hand, their product is
successful and well-regarded, it seems. And people have gotten along
well despite the complicated UI and out-of-date manual, so it can't be
all that bad.
* * *
Hmm, I'm guessing it's an investments tool. Anyhow, seems like there's
an adequate customer segment that can handle the over-wrought UI --
maybe even likes it. As you say, it can't be that bad.
But if the vendor also talks about expanding the base, the geek factor
may be limiting their prospects. Since we can't touch the UI,
re-conceiving the docs might be critical to meeting goals. Perhaps you
can use that argument to gain better control.
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