Re: Who's where, and how do we know?

[Amanda_Abelove -at- toyota -dot- com]

Hi--

When I read this, it sounded like he had the issue of not knowing who 
needed the information...  Sometimes companies have staff that do not 
receive email addresses or phone extensions and therefore do not make it 
into the directories...  or there are third party users at other 
companies... sometimes even temporary workers, warehouse personnel, shared 
team members etc.  There may also be people tangential to the core staff 
that interact with the system.  Also directories don't always get updated 
consistently or contain all the information on all the projects someone is 
working on.  I remember one project where additional users were discovered 
during field series training.

Is the issue one of "user discovery" or "mail delivery"?

Thanks!

---Amanda

Amanda Abelove
Technical Writer, (562) 468-6678
amanda_abelove -at- toyota -dot- com
amanda -at- abelove -dot- com
Cell: 310-430-0049


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