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Re: Euphemisms and alternate keywords for "Recover"
Subject:Re: Euphemisms and alternate keywords for "Recover" From:Susan W. Gallagher <sgallagher5 -at- cox -dot- net> To:"TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Fri, 27 May 2005 14:47:23 -0400
Never fear; the West Coast is still here! <g>
"Unlock" is good; so is "lock". I'd also use "access", "login", "forgot" (or "forget" maybe), "password", and "backdoor" for starters.
I'd also be sorely tempted to insert a couple of four-letter expletives, but depending on the product, you prolly couldn't get away with it. Imagine the scenario: User tries everything, can't get into the system. Opens help. Mind's a blank. In ultimate frustration, user types f*** and bangs down on the Enter key. Help system responds with, "To access the system after forgetting your password..."
;-)
Happy Friday! Happy weekend!
-Sue Gallagher
Kevin asks:
> Wow, is this bad timing, or what? All the Euro posters (all four of
> them...) have signed off and left work hours ago, and apparently we're
> coming to a US holiday weekend, so most of the USers have left the building
> to beat the traffic.
>
> Well, if anybody is left, picture this:
>
...Here is today's documentation problem. The Recovery account will not really
> be mentioned again, nor thought of, until that unthinkable day when the
> administrator gets locked out. So, in their desperation, as they brush the
> dust off the WebHelp and start searching for the procedure...... how are
> they going to search?
>
> SOME people will think of words like "recover" or "recovery". Good for
> them.
> But, for all the rest -- especially those whose memories crumble under
> pressure -- what other keywords and search terms could I use, to help them
> find this function??
>
> The thesaurus gave a bunch of synonyms, most of which were inappropriate and
> related to health. A couple of other "r" words are worth considering
> "retrieve" and "revive"...
>
> Any others? Any from another part of the alphabet?
>
> Ooo! Oo! After all this time, I just thought of "unlock". Phew.
>
> Any more? Anybody? .. ody? ...ody? ...ody?
>
>
> Wow, it really echoes in here when the place is empty.
>
> :-)
>
> Kevin (at a partial loss for words, in Ottawa, Canada)
>
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