RE: Word & Normal template (longish)

Subject: RE: Word & Normal template (longish)
From: "Kathleen" <keamac -at- cox -dot- net>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 29 Jun 2005 14:05:22 -0700

I was lucky enough in my last job to have stopped the clock with Word
2000, having found it much more stable than Word XP. But just off the
cuff, have you checked the settings for your Customize and Options menus
since you re-installed? They can get tweaked even without your touching
them; in the past I found that older or imported documents with funny
settings could alter or affect my own settings.


-----Original Message-----
From: Donald H. White
Sent: Wednesday, June 29, 2005 11:36 AM
Subject: Word & Normal template (longish)

Okay, I'm embarrassed to post this, but I'm stumped.

I'm using Office 2002 (Word XP). My preferences are set so that the
application should prompt me to save the Normal template if I change the
Default settings.

Awhile back, I noticed that Word no longer saved changes I made to
styles in
the Normal template (Modify|Add to Template) and (worst of all) the
options no longer appeared when I was in the header/footer (View|Header
Footer). In fact, the Insert AutoText drop-down function was grayed out.

So, I closed Word, went into the Templates folder and blew away
More problems resulted. For one thing, Open New Document would start
but no blank document appeared. (Not a problem, I can click the blank
document icon with the best of them.) However, although my settings in
Options remained as before, nothing could cause Word to write styles to
appeared to be the Normal template. And, although the Insert AutoText
was no longer grayed out, no options appeared.

No AutoText options were available anymore from anywhere.

Back to basics, I thought. I removed Office from my PC and reinstalled
along with all of Microsoft's updates. I reinstalled my personal
(yes, I saved them), and started Word. I reset my customary options
(including Prompt to Save Normal) and went back to work.

Ooops...I still could not write styles to override those in the newly
installed So, I created another template ( and
attached it to

Result: I have the styles available (not in, but close
and I can insert AutoText from the Insert menu. The AutoText button in
Header and Footer bar appears, but no drop-down menu does.

Personal admission: I have not liked Word since Word 5.2 for the Mac.
this situation stumps me. I don't know if is now protected
due to
one of the many, many updates to XP and Office, of if there's something
not doing properly.

If you can, please help with your suggestions. I very much appreciate
time and consideration.

Donald H. White
Senior Technical Writer/Editor
James River Technical Communications LLC
dwhite -at- jrtcllc -dot- com


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Word & Normal template (longish): From: Donald H. White

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