TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Technical writers usually assume a link between documentation and the
number of help desk calls: good documentation reduce the number of
help desk calls. Does anyone know about research showing that this is
indeed the case?
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Doc-To-Help 2005 now has RoboHelp Converter and HTML Source: Author
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