Re: Repair Parts List Organization

Subject: Re: Repair Parts List Organization
From: Laura Lemay <llemay -at- gmail -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Thu, 4 Aug 2005 09:20:23 -0700


On 8/4/05, tjohnson -at- starcutter -dot- com <tjohnson -at- starcutter -dot- com> wrote:
> If you were designing a list of parts for a complicated machine, how would
> you organize the list?

I used to repair old motorcycles in my spare time. I just happen to
have a hard copy parts list for a the 1961-1967 Honda CB77 Superhawk
here in front of me.

The parts are organized in several different lists:

+ By assembly, with exploded diagrams of each part of the machine,
and reference numbers referring to specific parts within that assembly

+ By part type, eg bolts, gaskets, o-rings, washers

+ By use, eg parts you'll need for tuneups

+ Overall part number reference. If you have strange part
11395-259-000, what is it? Its a clutch cover gasket.

To be fair, however, in actual use 99.9% of the time I would go into
my Honda dealer and say "I need a part" and they would pull up the
microfiche of the exploded diagram for the engine or the instrument
cluster or whatever and I would point at the part I needed on the
screen. Then they'd just type that number into a database and order
the part. The remaining .01% of the time I actually had one of the
part and I needed two so I already had the number. I never actually
used any of the the parts lists in the repair manual.

Can you find out how your customers use your parts lists?

--
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Laura Lemay Killer of Trees lemay % lne.com lemay % gmail.com
http://www.lauralemay.com http://blog.lauralemay.com
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