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Re: Documentation Issues: Lawsuits, Regulatory Actions

Subject: Re: Documentation Issues: Lawsuits, Regulatory Actions
From: "Gene Kim-Eng" <techwr -at- genek -dot- com>
To: "Scott Abel" <abelsp -at- netdirect -dot- net>, <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Sat, 14 Jan 2006 16:21:59 -0800

I know of several instances where companies were sued by people
*claiming* that products had inaccurate or misleading information in
their product documents. However, in all of the instances I can think
of, the suits were either thrown out or the companies won. I'm sure
there must be a case somewhere in which someone sued and won
using poor product documentation as an arguement, but off the top
of my head I can't think of any.

Gene Kim-Eng


----- Original Message ----- From: "Scott Abel" <abelsp -at- netdirect -dot- net>

Can anyone point me to any articles that mention organizations whose documentation (poor quality, inaccuracies, out-of-date, etc.) caused them to be involved in a lawsuit or a regulatory compliance issue?

Thanks in advance for any suggestions (URLs) you might be able to provide.

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References:
Documentation Issues: Lawsuits, Regulatory Actions: From: Scott Abel

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