a survey on help systems

["A.H." <isaac840 -at- yahoo -dot- com>]

Hey whirlers,

  We used RoboHelp X5 to create our last help file and
are thinking of moving away from the traditional help
file and more towards help in which users can 
participate. We use Confluence, the enterprise wiki
software from Atlassian, and were thinking of opening
up Confluence to house our end user and developer
docuementation. 

  What are people using to create help files these
days? Custom stuff or off the shelf Robohelp, Madcap,
etc? 

Thanks,
Anthony Hernandez

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