Re: Metrics for Technical Writing.

Subject: Re: Metrics for Technical Writing.
From: "Tara Charter" <tara -dot- charter -at- physiciansmutual -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Tue, 25 Apr 2006 08:40:37 -0500

We will be measuring how often a user clicks the online help button on a new web app. The expectation is that the number of clicks will decrease with time.

Bill Swallow wrote:

> What do you want to track? That will define what metrics you should use.
>
> On 4/24/06, Smith, Kevin T <kevin -dot- t -dot- smith -at- bankofamerica -dot- com> wrote:
> > Are there any examples available for metrics that represent technical writing? I would like to collect baseline numbers and track our activity in an IT Development Shop.
>
> --
> Bill Swallow
> HATT List Owner
> WWP-Users List Owner
> Senior Member STC, TechValley Chapter
> http://techcommdood.blogspot.com
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>
> WebWorks ePublisher Pro for Word features support for every major Help
> format plus PDF, HTML and more. Flexible, precise, and efficient content
> delivery. Try it today!. http://www.webworks.com/techwr-l
>
> Doc-To-Help includes a one-click RoboHelp project converter. It's that easy. Watch the demo at http://www.DocToHelp.com/TechwrlList
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WebWorks ePublisher Pro for Word features support for every major Help
format plus PDF, HTML and more. Flexible, precise, and efficient content
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Doc-To-Help includes a one-click RoboHelp project converter. It's that easy. Watch the demo at http://www.DocToHelp.com/TechwrlList

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Follow-Ups:

References:
Metrics for Technical Writing.: From: Smith, Kevin T
Re: Metrics for Technical Writing.: From: Bill Swallow

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