Delivery of online help with a J2EE application

[Vanessa Vandervalk <vanessa -dot- vandervalk -at- mitratech -dot- com>]

   Hello, I'm new to this site and hoping someone can help us. We are
   delivering online help (HTML generated with WebWorks) for a software
   application that is delivered as a WAR file and deployed on an application
   server, such as Apache Tomcat or IBM WebSphere. Our HTML files have always
   been built into the WAR file.



   Our development team tells us that it is not standard for help files to be
   embedded within the application itself. Now we are moving to a new
   configuration, where the HTML files for our help will be delivered as a
   separate WAR file. Our clients will have to deploy both the application and
   the help WAR files in order for the help to be up and running. If the client
   wants the help files to be served by their web server instead of the
   application server, they change a parameter in the application's web
   descriptor (web.xml) and put the HTML files on the web server.



   Is this a typical configuration? We are worried about the additional
   complexity and the possibility for our clients to not deploy the help WAR
   file and thus have a broken link to the help system. If someone with
   experience delivering online help in a similar environment could share their
   experiences, we would really appreciate it.



   Vanessa Vandervalk

   Senior Technical Writer
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

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