TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
I think the point is that she didn't know why they couldn't find
stuff. That's why I kept getting aggrivated when people were throwing
out all kinds of suggestons; create portals, rename files, develop
taxonomies, sheesh.
--- Me Too <klhra -at- yahoo -dot- com> wrote:
> My first thought is, why can't the users find things?
> Is it because the document-locating interface doesn't
> list everything, or because the users don't know where
> the interface is, or because there is no interface?
>
> Is it because the users don't know how to how to use
> Web browsers? (That may seem like a spurious question,
> but I've seen situations where that was the case.)
>
> What kind of documents are involved? If the situation
> indicates a need for regrouping the documents in a
> more-understandable arrangement, the natures of the
> documents must be considered in setting up the
> groupings.
>
> Basically, can you give us some more specifics?
John Posada
Senior Technical Writer
"So long and thanks for all the fish."
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
WebWorks ePublisher Pro for Word features support for every major Help
format plus PDF, HTML and more. Flexible, precise, and efficient content
delivery. Try it today!. http://www.webworks.com/techwr-l
