RE: fwd: you or he/it

["Dubin, David" <David -dot- Dubin -at- sage -dot- com>]

Melissa wrote, "> >We now have a new Japanese Project Leader who wishes me
to create a completely new, FORMAL format, eliminating you, sprinkling it/he
liberally, and generally, creating a document that (in my opinion only)
would be very difficult to read through, especially for our Target Audience.
(Administrative IT personnel)..."

One of the reasons that many American technical communicators have gone to
"you" is that when dealing with an American target audience, even a
technical audience, that voice speaks directly to the user, regardless of
gender. 

David B. Dubin 
Senior Curriculum Developer 
Sage Software 
727-579-1111 x 3356
david -dot- dubin -at- sage -dot- com
Your business in mind.
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