RE: Quick Poll - Release Notes

Subject: RE: Quick Poll - Release Notes
From: "Diana Ost" <Diana -dot- Ost -at- msmcorp -dot- com>
To: "Hickling, Lisa \(TOR\)" <lhickling -at- Express-Scripts -dot- com>, "Techwr-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 23 Jun 2006 09:44:58 -0400

>>Quick poll for everyone! Who decides which changes to document in
release notes?


a. You or other tech writer in your supervisory chain, based on
discretion and product knowledge
b. A non-tech writing superior somewhere in your supervisory chain
c. Project manager or internal change sponsor

*-->> d. Other, please indicate: Me in conjunction with the VP
who is responsible for system updates. We work on it together, normally,
and I make recommendations based on my experience (don't give the users
information they don't need, provide good instructions, etc.).

Tell us too, please, whether the document/do not document decision is
built into your change management system. For example, is there a
checkbox or similar field in your change request software that serves as
your indicator?

*-->> No change management system, except in Robohelp. We do document
versioning now though.

Diana Ost
Technical Writer/Reporting Analyst
Production Administration
Market Street Mortgage Corporation
diana -dot- ost -at- msmcorp -dot- com
Phone (727) 431-7209
Fax (727) 724-9096
2650 McCormick Drive, Suite 200
Clearwater, Florida 33759





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-----Original Message-----
From: techwr-l-bounces+diana -dot- ost=msmcorp -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+diana -dot- ost=msmcorp -dot- com -at- lists -dot- techwr-l -dot- com] On
Behalf Of Hickling, Lisa (TOR)
Sent: Friday, June 23, 2006 9:38 AM
To: Techwr-L
Subject: Quick Poll - Release Notes

Quick poll for everyone! Who decides which changes to document in
release notes?



a. You or other tech writer in your supervisory chain, based on
discretion and product knowledge
b. A non-tech writing superior somewhere in your supervisory chain
c. Project manager or internal change sponsor
d. Other, please indicate ____________________



Tell us too, please, whether the document/do not document decision is
built into your change management system. For example, is there a
checkbox or similar field in your change request software that serves as
your indicator?



Thanks for your input!



Lisa H.

GTA, ON


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