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Re: Desiging your Documentation/Writing Department
Subject:Re: Desiging your Documentation/Writing Department From:Keith Hood <klhra -at- yahoo -dot- com> To:TECHWR-L <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Wed, 9 Aug 2006 12:09:20 -0700 (PDT)
Structuring the group is of course very important;
others on this list have written good advice on that.
But, you also have to consider the interfaces. Of high
importance is to connect the group to the rest of the
company at the highest level possible. In a perfect
world, the person in charge of the documentation group
has the position to go into planning meetings and
compete for budget and hiring allocations and other
resources. If the head of the documentation group
reports to the Deputy Assistant Manager of Something,
it will never be able to get the means necessary to
expand in the future. Also, if the documentation group
is too low on the food chain, there would be too many
bosses who could place demands on the group, which
could make it difficult to maintain standards, meet
schedules, or assign tasks efficiently.
----------------
Keith Hood
Senior (only) tech writer
ACS, Inc.
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