Feedback Tool?

[Geoff Hart <ghart -at- videotron -dot- ca>]

Jonny Benjamin wondered: <<Does anyone have an idea for implementing  
a feedback mechanism, maybe something similar to Microsoft's "Was  
This Information Useful?" section at the bottom of this example page:  
http://www.microsoft.com/athome/morefun/createmasks.mspx
I need it for the pages in my WebHelp Pro online help.>>

Coincidentally, the July/August 2006 issue of STC's _Intercom_  
contains Jeremy Webb's article "Obtaining user feedback" (p. 14-17),  
which contains exactly the answer you need. If you're not a member,  
it should be easy to get a copy via inter-library loan, or by  
borrowing that issue from a local STC member.

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Geoff Hart   ghart -at- videotron -dot- ca

(try geoffhart -at- mac -dot- com if you don't get a reply)

www.geoff-hart.com

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