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Subject:TECHWR-L Premium Jobs, Events, and Announcements From:TECHWR-L Listowner <admin -at- techwr-l -dot- com> To:archive -at- infoinfocus -dot- com Date:Tue, 14 Nov 2006 02:05:03 -0700 (MST)
Posted on
Tuesday, November 14, 2006
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FROM ARCHIVE: Establishing Respect with a Technical Team
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FROM THE ARCHIVE: Establishing and Building Mutual Respect with
Technical Team Members
As a technical writer, are you finding yourself wishing for just a bi
t
of respect from the engineers, SMEs (Subject Matter Experts), or othe
r
technical people you work with? Are you finding that these folks seem
to stonewall you on every question you have or every goal you're tryi
ng
to achieve? Are they obstreperous? Difficult? Or just plain unhelpful
?
When I hear technical writers complaining about--er, describing--such
troubles when working in a team environment, my first reaction is to
want to sit and observe how they actually interact with those seeming
ly
impossible team members. In my experience, I've found that the proble
m
isn't always with a surly SME or with an engineer who lacks
communication skills. Certainly, there are cases where other team
members just don't value any contribution other than their own;
however, most often, I have found the problem is with the technical
writer's approach to the team environment--and have found that the
problem began from the very start of that writer's involvement with
the team.
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