Re: "Linux is now not supported"

[Joe Malin <jmalin -at- jmalin -dot- com>]

I missed the original post, but since I'm on vacation I'll just put in
my extra 2 cents.

Even as an interview question, I'd ask what the source of information
was. Can't hurt to know, and get more information from the source itself
if possible.

I'd notify my manager, the product manager for the product, and the
build engineer. If possible, we should all get together to discuss what
we're going to do. If Linux has been removed, a lot more than the
documentation might be affected!  Once I get everyone into the loop,
*then* I start thinking about what *I* need to do next. A lot depends on
what type of product it is, when it needs to ship, who it's going to,
and so forth.

The worst case scenario is that it needs to ship on Saturday for it to
count in the quarterly numbers, and it's going out to a wide base of
consumers. That means the date can *not* slip. In that case, I might
well suggest that we put an extra piece of paper in the box telling the
purchaser that the Linux stuff no longer applies. Depends on what the
*outside* of the box looks like!

In short, something like this affects documentation, but it affects a
lot of other areas a lot more!

Joe

John Posada wrote:
>> That's too bad, because I wish I had a few bucks for every time
>> someone working for me made major changes to a document
>> because "they heard" something was going to change from
>> someone and didn't take the time to verify that what "they
>> heard" was a definite decision and not just one that someone
>>     
>
> The question was:
> - "It's Friday afternoon, your four 200-page document PDFs are on the
> FinalPDF server to be picked up by the build server, the build is
> Saturday morning, and you heard that Linux is now not supported. Tell
> me what you do in the first 15 minutes."
>
> You are assuming something. You also might have heard it from the VP
> of Software Development. Poking holes in the interview question is
> not the "test". This is an interview and the purpose of the question
> was to see if you knew a process. Answer the question.
>
> Elephant in the 'fridge
>
> John Posada
> Senior Technical Writer
>
> "I think the problem, to be quite honest with you, is that you've never actually known what the question is."
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