Re: How we define ourselves

[<neilson -at- windstream -dot- net>]

Only thing I've seen work is formal testing of the design, but it's hard to drive that from the tech writer position. One might suggest that it costs at least two orders of magnitude less to solve a design deficiency at the design stage than at the beta stage. But it takes a lot of effort not to be ignored when trying to sell the idea that maybe $20,000 worth of testing is needed. After all, tech writing is merely a clerical function.

> I have since learned that "Yeah, sure" is Clientese for "actually, we
> only kind of leafed through it, so there's a few score minor bugs and
> at least two major functional deficiencies that you aren't gonna find
> out about until beta-testing starts, and these will force a redesign
> of substantial portions of the system."
> 
> If anybody has a solution for that particular sticky wicket, I'd love
> to hear it. And "make 'em sign it in blood" has already been tried.
> 
> -- 
> Huey


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