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I've had the same problem with managers who really didn't understand good
tech writing. I'm guessing that you're stubborn project manager is looking
at the step procedures in a completely linear fashion, and that going from
step 6 to step 1 would confuse the reader. That's what mine believed.
Although I can't find the source that I cited at the time in favor of
renumbering a subset of steps within a step procedure, I do know that Sharon
Burton (on this list) can articulate the reasons better than I.
This is, of course, what you're dealing with, a subset of the main step
procedure. If this subset is optional or changes depending on the actions
performed in the previous main step, then I think you should start that
subset at #1.
I'll continue looking for a source that backs this up. HTH.
- Jim
>Christian Walters wrote:
I've got a stubborn project manager, and I need help either finding ammo
to shoot her down with, or finding out that I'm wrong-headed about this.
We have a book of procedures, and many of those procedures have a table
inside. And some of those table cells have small embedded procedures.
So we're talking about something like this:
6. Continue with the following:
----------------------------------------------------------
| To... | Do this... |
----------------------------------------------------------
| Some action | Some step |
----------------------------------------------------------
| Some action | 1. Step one |
| | 2. Step two |
| | 3. Step three |
----------------------------------------------------------
| Some action | Some step |
----------------------------------------------------------
7. Next step.
To me, this is common sense. But this project manager is insisting on:
6. Continue with the following:
----------------------------------------------------------
| To... | Do this... |
----------------------------------------------------------
| Some action | Some step |
----------------------------------------------------------
| Some action | 7. Step one |
| | 8. Step two |
| | 9. Step three |
----------------------------------------------------------
| Some action | Some step |
----------------------------------------------------------
10. Next step.
So. Should I let her have her way? Or should I stand my ground on
readability? And if so, are there studies or anything I can show her
besides my insistence?
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