RE: Measurable objectives?

["Dori Green" <dgreen -at- associatedbrands -dot- com>]

Dan Goldstein wrote:

The really cool thing about Gantt charts is watching a consultant revise
one during a management review. Didn't meet your goal? No problem: Just
shift, double-click, and poof! You've moved the goalposts. Hey, you're
gonna meet that goal after all!

***************************

You jest, yes?  I'm not allowed to do this, and I wouldn't let consultants
get away with it either.

Milestones and goalposts can move, to be sure -- but every move and the
reason(s) for it must be properly documented in the revision history because
our Gantt charts are controlled documents.

They are the most-revised documents in the entire collection, but it was a
good move to decide to control them.  It's keeping everybody more aware that
they exist -- and much more honest about abusing them!

Dori Green
Technical Writer, QMS Project
Associated Brands, Inc.
Medina, NY Facility


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