RE: The 'user' in User Manual

Subject: RE: The 'user' in User Manual
From: <Marsha -dot- Kamish -at- shell -dot- com>
To: <al -dot- geist -at- geistassociates -dot- com>, <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 6 Feb 2007 07:29:29 -0600

One day I'll learn to read all of the messages in my inbox before responding to any one of them. Sorry, Michele and list.

-----Original Message-----
From: techwr-l-bounces+marsha -dot- kamish=shell -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+marsha -dot- kamish=shell -dot- com -at- lists -dot- techwr-l -dot- com]On
Behalf Of Al Geist
Sent: Tuesday, February 06, 2007 7:28 AM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: RE: The 'user' in User Manual



Marsha Kamish wrote:

... I've known many engineers turned technical writers who couldn't write
themselves out of a paper bag. They were moved into documentation because
they weren't very good at being engineers and, well, everyone can write,
right? Funny how we can generalize and yet come up with totally different
opinions.



I've also known a lot of non-engineers who didn't have a clue how to
document complex systems, or processes and also had a hard time with the
English language, and a lot of engineers/programmers who were excellent
engineers and programmers and terrific writers, so I agree....be careful
making generalizations. Most of the time you're be wrong.

Al


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Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include single source authoring, team authoring,
Web-based technology, and PDF output. http://www.DocToHelp.com/TechwrlList

Now shipping: Help &amp; Manual 4 with RoboHelp(r) import! New editor,
full Unicode support. Create help files, web-based help and PDF in up
to 106 languages with Help &amp; Manual: http://www.helpandmanual.com

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