RE: Rant continued from previous page (was Re: Another Word guruquestion)

["Combs, Richard" <richard -dot- combs -at- Polycom -dot- com>]

Mike Starr wrote:
 
> But if we do things to anticipate the error of one user 
> rather than the vast majority of our target audience, we'll  
> be adding reams and reams of exceptions to our documents... 
> they'll end up looking like they were created by the legal 
> department from hell. 

Quite a long time ago, Mark Baker posted a statement that I christened
"Baker's Paradox" and posted on my cube wall: 

"Any procedure that anticipates every possible misunderstanding will be
incomprehensible to all users." 

Richard


------
Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
------
rgcombs AT gmailDOTcom
303-777-0436
------




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