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Re: Regarding viewing Adobe PDFs in a HPux machine
Subject:Re: Regarding viewing Adobe PDFs in a HPux machine From:linda_sims -at- vanguard -dot- com To:Selvi Senthil <s24elvi -at- yahoo -dot- co -dot- in> Date:Thu, 12 Apr 2007 09:14:01 -0400
Selvi Senthil wrote on 04/12/2007 01:18:55 AM:
> Hi all,
>
> The customer seems to have a problem opening PDFs in Adobe Reader
> in a Hpux machine. The PDF seems to work fine in a PC. The PDF was
> created using Acrobat professional 6.0. Now the customer wants to
> know why the PDF is not opening in Adobe Reader in a Hpux machine,
> but opens on a PC. The Adobe Reader used was 5.0.
>
> Any guesses to the problem.
>
> Thanks in advance,
> Selvi
More than likely they just need to upgrade their version of Reader. My
recollection is that Acrobat 6.0 had the option to save in either the 1.3
or 1.4 PDF format. Reader 5 can open 1.3 but not 1.4. If for whatever
reason they can't get Reader 6 or 7, regenerate the PDF using the 1.3 PDF
format.
(Sorry I can't provide better directions than that, but my copy of Acrobat
is at home, and I don't have it at work.)
Lin Sims
The views expressed here are mine and do not reflect the official opinion
of my employer or the organization through which the Internet was
accessed.
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