RE: Feedback requested: What doc format do your customers require?

Subject: RE: Feedback requested: What doc format do your customers require?
From: "Paul Hanson" <phanson -at- Quintrex -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 25 Apr 2007 14:48:24 -0500

Yes, my end-users still require documentation in PDF. Several want the
ability to search for a search string in the PDFs - that request just
crossed my monitor a couple of hours ago. Others will purposely go to
the PDF file just because they know they can print it and get page
numbers. That's how my end-users are using it, which, honestly, has no
bearing on how your end-users use the PDFs you currently distribute.

Paul Hanson
Technical Writer
RoboHelp ACE -
http://www.adobe.com/support/forums/team_macromedia/robohelp.html
Quintrex Data Systems http://www.quintrex.com
email: phanson at quintrex.com

-----Original Message-----
From: Shawn

Do your end-users still require documentation in PDF (regardless of
whether they actually read it or not!)? My feel is that they will
require a PDF as a security blanket, but then want the "nicety" of other
tools....online help, flash demos, HTML documentation, etc.

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References:
Feedback requested: What doc format do your customers require?: From: Shawn

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