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Re: Feedback requested: What doc format do your customers require?
Subject:Re: Feedback requested: What doc format do your customers require? From:Michelle Vina-Baltsas <Michelle_Vina-Baltsas -at- datascope -dot- com> To:"elizabeth j allen" <eja -at- samurai -dot- com> Date:Wed, 25 Apr 2007 17:13:40 -0400
For domestic clients, we provide a CD-ROM and one printed manual. The
CD-ROM contains a .pdf file of manual and Adobe Reader. For international
clients, we only send printed manuals because that is what our Regulatory
department has requested.
"elizabeth j allen" <eja -at- samurai -dot- com>
Sent by:
techwr-l-bounces+michelle_vina-baltsas=datascope -dot- com -at- lists -dot- techwr-l -dot- com
04/25/2007 05:10 PM
To
"Shawn" <shawnly9 -at- yahoo -dot- com>
cc
techwr-l -at- lists -dot- techwr-l -dot- com
Subject
Re: Feedback requested: What doc format do your customers require?
PDF is my *only* deliverable format. No help files whatsoever.
Elizabeth
--
Elizabeth J. Allen
Technical Writer
"Make everything as simple as possible, but not simpler." -- Albert
Einstein
Shawn said:
> Hi all,
>
> I'm in the process of revamping documentation for my company and need
some
> input.
>
>
> Do your end-users still require documentation in PDF (regardless of
> whether they actually read it or not!)? My feel is that they will
require
> a PDF as a security blanket, but then want the "nicety" of other
> tools....online help, flash demos, HTML documentation, etc.
>
>
>
> I'd really like to hear your thoughts and experiences. Also, if
> anyone knows of a survey that includes this sort of information, please
> send it my way.
>
>
>
> Thanks,
>
>
>
> Shawn
>
>
>
>
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Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include support for Windows Vista & 2007
Microsoft Office, team authoring, plus more. http://www.DocToHelp.com/TechwrlList
Now shipping: Help & Manual 4 with RoboHelp(r) import! New editor,
full Unicode support. Create help files, web-based help and PDF in up
to 106 languages with Help & Manual: http://www.helpandmanual.com
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Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include support for Windows Vista & 2007
Microsoft Office, team authoring, plus more. http://www.DocToHelp.com/TechwrlList
Now shipping: Help & Manual 4 with RoboHelp(r) import! New editor,
full Unicode support. Create help files, web-based help and PDF in up
to 106 languages with Help & Manual: http://www.helpandmanual.com
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