RE: Simply

["Jonathan West" <jwest -at- mvps -dot- org>]

>
> 1.	Make the documents look professional - if it looks 'good' it's
> more likely to be read, or at least looked at. Bit like wearing a suit
> to an interview - first impressions DO count!

I would add to this that a good document format has to be consistent
throughout, so that there are visual clues as to the nature and purpose of
each element - e.g. all headings of a particular level need to look the
same, second level headings need to be distinguished from first-level, all
notes have the same format, bullet lists are consistent throughout etc, so
that the user isn't distracted by oddities in the format when trying to get
at the content.

A good format should cease to be noticed after a short time reading the
document.

Regards
Jonathan West

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