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Subject:Re: Word's "Master Document" feature From:Ned Bedinger <doc -at- edwordsmith -dot- com> To:"Chinell, David F (GE Indust, Security)" <David -dot- Chinell -at- GE -dot- com> Date:Fri, 01 Jun 2007 19:28:16 -0700
Chinell, David F (GE Indust, Security) wrote:
> Dan and Mike:
>
> If you're honest with yourselves, you'll have to admit that when it
> comes to serious, professional technical communication, Word comes up
> short when compared with almost any other tool. In fact, it really only
> has three features that make it a marginal contender. Word is:
>
> 1. Ubiquitous
> 2. Eternal
> 3. Fully extensible
>
> If it weren't for the fact that everyone has Word and knows (on some
> level how to use it), that it will outlive us all, and that it can be
> made to resemble anything or do anything you like, it would be little
> more than a toy.
>
I know of two more, and it is these two that cause me to lament. Word is
the worst thing to ever happen to tech writers!
4. Employers can assume that everyone has a PC at home with Word on it,
and that everyone they hire already knows how to use it.
5. The saved training costs are hard to beat, but of course some
employers try harder, giving Windows PCs to the developers and making
them write their own documentation. These developers are people with
great computer horse sense--to them, Word is nothing more than the
defaults: three headings, TNR, and draft view. It never crashes or
corrupts documents, they share their documents, and they can post them
to the intranet without further adieu.
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