Re: Paths to Seniority - from technical support to technical writing?

Subject: Re: Paths to Seniority - from technical support to technical writing?
From: Writers Book Mall <steve -at- writersbookmall -dot- com>
To: Joanne Elizabeth Murphy <joanne -dot- e -dot- m -at- gmail -dot- com>, techwr-l -at- lists -dot- techwr-l -dot- com
Date: Thu, 5 Jul 2007 06:27:35 -0700 (PDT)

In my experience, there's tech support, and then
there's tech support. That is, you don't want to get
pigeonholed as a low-level help desk person who tells
people how to change their Windows password.

But if it's at a higher level of support for your
product, I could imagine you one day running a support
department that included a doc team. :)


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References:
Paths to Seniority - from technical support to technical writing?: From: Joanne Elizabeth Murphy

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