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ANN: MadCap Flare V3 and Feedback Service now available
Subject:ANN: MadCap Flare V3 and Feedback Service now available From:"Rick Ferrell" <rick -dot- ferrell -at- gmail -dot- com> To:techwr-l -at- lists -dot- techwr-l -dot- com Date:Fri, 13 Jul 2007 06:37:42 -0700
**** I work for Madcap Software, The developers of Flare *****
We are pleased to announce that MadCap Software has just released its newest
Version of MadCap Flare- Version 3 and the MadCap Feedback Service.
*Highlights of what's new in Flare V3 include: *
- Source Control Direct Integration
(Microsoft Visual Source Safe, Microsoft Team Foundation Server, and
others with API calls)
- Automatic Server-Side Project Merging
- Faster Server-Side Search, Including Search for Non-XHTML Files (e.g.,
PDF, Office Files)
- Enhanced CHM output (Web Toolbar)
- Enhanced Editors and Explorers
- More Single-Sourcing Features (Snippet Conditions, Table Print
Styles)
- Integrated Instant Messaging System
- Import Styles
- Enhanced FrameMaker Import Features
- And more…<http://www.madcapsoftware.com/products/flare/features.aspx>
With the Feedback Service, you will have the ability to run end-user
feedback reports and see how your readers are using your Web-based Help, and
for the first time, desktop Help such as HTML Help and DotNet Help. Now you
can get feedback on how your audience uses your Help content, maximizing the
effectiveness of your documentation. In addition, the Service bring cutting
edge Web 2.0 community capabilities to your documentation, allowing readers
to add their own comments to existing documentation. Gain all of these new
feedback benefits without any additional servers, hardware, or maintenance
by having MadCap Software do the hosting for you.
The Feedback Service is offered as a hosted service in increments of 3, 6
and 12 months.
Features include:
· Track user searches so you know what customers are finding (or
what they are looking for and not finding)
· Collect feedback from online or desktop Help using DotNet Help,
HTML Help (.CHM), WebHelp, or WebHelp Plus
· Web 2.0 community capabilities, allowing readers to add their own
comments and provide feedback on your documentation
· The ability to allow readers to rank the quality of the topics and
content using a simple star system
· Track topics visited
· Synonyms on-the-fly (update search parameters using synonyms
without having to republish any content)
· Produce and print configurable and multi-color charts on feedback
statistics
· Export feedback statistics so you can view and edit them in other
programs, such as Microsoft Excel
· Publish output anywhere — to a website, on your intranet, even
attached to an application (MadCap hosts only feedback data, not your output
files)
For pricing or to test drive the Feedback Service please contact sales at:
(858) 320-0387 or Mailto:sales -at- madcapsoftware -dot- com <sales -at- madcapsoftware -dot- com>
.
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