Re: Software Manuals

Subject: Re: Software Manuals
From: Richard Lewis <tech44writer -at- yahoo -dot- com>
To: "Johnson, Joyce" <JJohnson -at- abc-sg -dot- com>, techwr-l -at- lists -dot- techwr-l -dot- com
Date: Tue, 17 Jul 2007 08:19:55 -0700 (PDT)

The human mind best processes information from the general to the specific. Also, a picture is worth a thousand words. So include a high-level diagram of essential functionality and, especially, the interrelationships between those functions.

Richard Lewis

"Johnson, Joyce" <JJohnson -at- abc-sg -dot- com> wrote:
Hi All -

What should be included in a software manual?

This may seem like a simple question, but a colleague of mine has a very
different opinion than mine on exactly what the contents of a software
manual should include, so I'm asking the experts.

How do you feel about screen captures in a software manual? Are they
essential or can you do without them?

Do you think online help can replace a software manual?

Thanks for your help!
Joyce



Joyce Johnson
Lead Technical Writer
AmerisourceBergen Solutions Group
875 Woodlands Parkway
Vernon Hills, IL 60061
847/808-5875

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^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include support for Windows Vista & 2007
Microsoft Office, team authoring, plus more.
http://www.DocToHelp.com/TechwrlList

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com

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References:
Software Manuals: From: Johnson, Joyce

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