Re: Need Help with a Help Feature

Subject: Re: Need Help with a Help Feature
From: John Garison <john -at- garisons -dot- com>
To: Kim Babinski <Babinski -at- BAUERCONTROLS -dot- com>
Date: Fri, 20 Jul 2007 17:09:42 -0400

This sounds a lot more like a software development exercise than it does
a documentation task.

If it were me, I'd tell my manager that I'd be glad to work on the
writing part, but that I needed to work closely with the programmer who
was going to develop the application that would detect the test,
determine the test progress, and call the appropriate documentation
pieces. I would be glad to develop documentation for all possible test
processes and write it up so that multiple pieces fitted together
semi-seamlessly depending on what the software detected. But if the
manager then said that I had to do the coding too, I'd say that it's
beyond my technical expertise (and I've been doing online doc in one
form or another since 1987).

My 2¢,

John Garison
Candidate for STC Region One Director
Vote now through August 3



Kim Babinski said the following on 7/19/2007 11:22 AM:
>
> I have been asked to begin by developing context sensitive help that
> will detect and display the project-specific details of a test in
> progress. This would not be window- or field- level help, rather it
> would dynamically linked to test sequence and the data being collected
> and would differ for each installation. This seems like it would be
> more of a software feature than an online help feature.
>
>
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References:
Need Help with a Help Feature: From: Kim Babinski

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