RE: The coming predominance of user experience andtechnicalcommunications

["Dori Green" <dgreen -at- associatedbrands -dot- com>]

John Garison wrote:

My alternate list:

Get the big picture
Ask questions
Own the information
Order for explanation
Write it up

**********************

Aha!  Translated into "Ameriglish", LOL!  I'd still have to explain "order for explanation" but there is nothing wrong with my audience's intelligence.  They'd get there.

I am constantly amazed and delighted by the number of extremely smart people working on production lines, and don't ever want to give the impression that I have anything but utmost respect for them.  Still, it's my job to remove as many communication obstacles as I can -- and written language is a notoriously poor way to convey information.  There's the frustrating part of the job, and the fascinating challenge.

Dori Green
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create HTML or Microsoft Word content and convert to Help file formats or 
printed documentation. Features include support for Windows Vista & 2007 
Microsoft Office, team authoring, plus more.
http://www.DocToHelp.com/TechwrlList

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com

---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot- 

To unsubscribe send a blank email to 
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot-  Visit
http://www.techwr-l.com/ for more resources and info.