Re: Tech writers still necessary, but performing poorly

[Chris Borokowski <athloi -at- yahoo -dot- com>]

Aren't we all, at some point?

The manual should meet the needs of the customer, and sometimes that
means being shorter and more visual.

Any time I see a cell phone or digital camera that comes with 250 page
manual, I want to scream. This is normal people we're talking about
using this product. Not all of them are going to take the time to read
about what should be mostly an intuitive, known interface (camera) and
a small portion new changes to that existing framework.

--- Melissa Nelson <melmis36 -at- hotmail -dot- com> wrote:

> I admit to being one of those frustrated consumers at times. 

http://technical-writing.dionysius.com/
technical writing | consulting | development


       
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