term for "numbers and letters but not punctuation or special symbols"

["Jessica Weissman" <Jessica -dot- Weissman -at- hillcrestlabs -dot- com>]

In our user documentation we want to say something like "the more
letters you enter, the more specific your search results will be".

 

Our technical reviewers changed this to "characters", which is not
suitable for the audience (it's a consumer product).  We originally had
"the more you enter, the better your search results will be" to which
the technical reviewers wanted to add "letters".

 

Any ideas for a better term than "letters"?

 

Thanks,

 

Jessica

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