Re:

Subject: Re:
From: Shlomo Perets <shlomo2 -at- microtype -dot- com>
To: Kevin -dot- McLauchlan -at- safenet-inc -dot- com
Date: Thu, 17 Jan 2008 13:01:55 +0200

Kevin,

You wrote:

>I have a PDF document on our company website.
>
>A link on the first page of the document is an active link that takes me
>to a second document when I'm browsing with FireFox (which is my default
>browser)
>
>However, it does NOT work as a live, clickable link when I'm browsing
>with Internet Explorer or with Opera 9.2. ...

Any error message when activating the cross-file link?

If the files are on a public web site, could you indicate a sample PDF?

What are the authoring tools used to create the PDF?

Notice that sometimes a similar problem may be encountered even with links
that are perceived as internal -- see example/more details
at http://www.microtype.com/Hmmms.html#0702

[ If you use FrameMaker 8.0, see http://www.microtype.com/FM_bugs.html#FM80
for more information on cross-file linking problems when PDFs are accessed
through web browsers. ]


Shlomo Perets

MicroType, http://www.microtype.com * ToolbarPlus Express for FrameMaker
FrameMaker/Acrobat training & consulting * FrameMaker-to-Acrobat
TimeSavers/Assistants




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Follow-Ups:

References:
[no subject]: From: McLauchlan, Kevin

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