Re: International standards for caveats

[Janice Gelb <Janice -dot- Gelb -at- Sun -dot- COM>]

Ronald Schwarz wrote:
> 
> Can someone please remind me of the international standards governing
> the use of caveats in user documentation? I need both the standards and
> the content. The standards can include engineering standards. For
> example, when can we use Note, Information, Warning, or Caution? The
> type of warning and the icon that accompanies it are what I need.
> 

The standards usually deal with hardware situations where
bodily injury can result. We no longer use Warning at all
due to an agreement with some regulatory bodies. Here are
the citations from an older email I found in case they help.

    "The "Markings and instructions." section of IEC 950,
    UL 1950 and EN60950, Section 7, in particular Section
    1.7.2 "Safety Instructions" contain the requirements for
    precautions. In addtion the international standards for
    markings and symbols, IEC 417 and ISO 7000 contain
    additional information."

If you're dealing with software rather than hardware, I
think that it's more a matter of common industry practice
rather than regulatory standards.

-- Janice

***********************************************************
Janice Gelb          | The only connection Sun has with
janice -dot- gelb -at- sun -dot- com  | this message is the return address
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create HTML or Microsoft Word content and convert to Help file formats or 
printed documentation. Features include support for Windows Vista & 2007 
Microsoft Office, team authoring, plus more.
http://www.DocToHelp.com/TechwrlList

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com

---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot- 

To unsubscribe send a blank email to 
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot-  Visit
http://www.techwr-l.com/ for more resources and info.