Ambiguous words and Phrases

["V Suresh" <vsuresh -at- clavib -dot- com>]

Hi Twinners,

Let me bring up something for discussion on a lighter note as it is Friday.

I was wondering how you perceive the use of ambiguous words in some Business sectors.

An example that I can give you off hand is the use of the phrase ?in principle.? 

This when used in a loan approval letter would sound like this:
Your loan for so-and-so amount has been approved in principle.

If you observe closely, it is really empty; devoid of any attributable meaning. It actually leaves a
customer helpless if they ever get into a hassle with the bank. If you ask me, the Banks by using
such ambiguous words can easily get away from any tight corners.

Isn?t there a need to give more clarity to a customer than that?? What do you say?

Rgds,
Suresh KV
Technical Writer
http://anovelself.blogspot.com


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