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Sorry John. Not ridiculing the method. Just the notion that we're
anywhere near being able to apply it. We don't have a department for
that, which your sentence seemed to imply you expected.
You OK with that?
Kevin
________________________________
From: John Posada [mailto:jposada99 -at- gmail -dot- com]
Sent: Thursday, February 21, 2008 10:46
To: McLauchlan, Kevin
Cc: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Re: know your ... who?
You asked how the big guys are doing it. I'm with a big guy and I
addressed how we do it. it's a way to take care of what you are asking.
The reason you are asking is because you aren't doing it. Don't ridicule
a method that works just because you aren't doing it.
On 2/21/08, McLauchlan, Kevin <Kevin -dot- McLauchlan -at- safenet-inc -dot- com> wrote:
"Usability design"?!? <giggle> <chortle>
Your company can, in conjunction with marketing, sales, and usability
design, create 3-6 personas ...[...]
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