Re: Off-shoring of tech writing

Subject: Re: Off-shoring of tech writing
From: "Gene Kim-Eng" <techwr -at- genek -dot- com>
To: "Gene Kim-Eng" <techwr -at- genek -dot- com>, "Ned Bedinger" <doc -at- edwordsmith -dot- com>
Date: Thu, 6 Mar 2008 18:12:10 -0800

Ack. "If you devise." Sheesh.


----- Original Message -----
From: "Gene Kim-Eng" <techwr -at- genek -dot- com>
To: "Ned Bedinger" <doc -at- edwordsmith -dot- com>
Cc: <techwr-l -at- lists -dot- techwr-l -dot- com>
Sent: Thursday, March 06, 2008 5:11 PM
Subject: Re: Off-shoring of tech writing


> The potential benefit of having part (but not all)
> of your document team overseas is that the
> overseas team members are online while the
> US-based members are off for the night. If
> you device an effective hand-off methodology,
> you can have the overseas team members
> continue working on documents after the US
> members have gone home for the night. When
> I was managing a global team my US writers
> would gather initial data, generate document
> files and write the introductory text, during our
> night the overseas writers would generate data
> tables, log into engineers' test accounts to run
> data, verify documents, rewrite as needed and
> send drafts to engineers for review, then the
> US writers would come in the next morning,
> hammer reviewers for turnaround, incorporate
> last-minute changes and release.
>
> OTOH, without effective hand-off methodology,
> you're just rolling dice on whether less expensive
> labor overseas will outweigh global chaos.

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References:
Off-shoring of tech writing: From: Barbara Donohue
Re: Off-shoring of tech writing: From: Gene Kim-Eng
Re: Off-shoring of tech writing: From: Ned Bedinger
Re: Off-shoring of tech writing: From: Gene Kim-Eng

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