Re: Compare and Contrast Doc Group Performance -- What's a World-ClassDoc Group Look Like?

Subject: Re: Compare and Contrast Doc Group Performance -- What's a World-ClassDoc Group Look Like?
From: "Gene Kim-Eng" <techwr -at- genek -dot- com>
To: "John Rosberg" <jrosberg -at- interwoven -dot- com>, <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Mon, 10 Mar 2008 13:06:33 -0700

The only "good" benchmark is 100%, which you reach
either by working harder and faster or planning smarter.
What constitutes "acceptable" will vary greatly depending
on your circumstances and how well the rest of your
company hits their targets.

Gene Kim-Eng


----- Original Message -----
From: "John Rosberg" <jrosberg -at- interwoven -dot- com>


Gene -- great input, thanks -- I am using this metric -- my question,
for you, is:

What's a good benchmark for this metric. 80%? 90? 100?

If we all say we're hitting the target 100% of the time, it becomes a
little less useful as a comparator.

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References:
RE: Compare and Contrast Doc Group Performance -- What's a World-ClassDoc Group Look Like?: From: John Rosberg

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