RE: suggestions on how to "hide" UI-based topics in online Help TOC?

Subject: RE: suggestions on how to "hide" UI-based topics in online Help TOC?
From: "Christine Kent" <c -dot- bkent -at- bigpond -dot- net -dot- au>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 25 Mar 2008 11:58:54 +1100

Well Janice, I stand corrected. I concede that after 20 years of
documenting software systems, I still have much to learn. Thankyou.

Christine

> -----Original Message-----
> From: techwr-l-bounces+c -dot- bkent=bigpond -dot- net -dot- au -at- lists -dot- techwr-l -dot- com
> [mailto:techwr-l-bounces+c -dot- bkent=bigpond -dot- net -dot- au -at- lists -dot- techwr-l -dot- com] On
> Behalf Of Janice Gelb
> Sent: Tuesday, 25 March 2008 11:10 AM
> To: techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: Re: suggestions on how to "hide" UI-based topics in online
> Help TOC?
>
> Christine Kent wrote:
> > If I have understood, this all sounds pretty standard to me.
> >
> > Both types of documentation are required.
> >
> > We used to use terms like User Guide for process based documentation,
> and
> > Help for function based documentation. Software development projects
> often
> > do both kinds of documentation, as they serve different needs. Some
> people
> > need to work out how to do the job so they want the process based
> > documentation, and some people just need to work out what to do with
> a
> > particularly nasty field, so they need the function based
> documentation.
> >
>
> "Required" is rather a loaded word. The answer to
> the issue of whether interface-based information is
> necessary for product documentation usually depends
> on the product. If your audience is users of the
> interface and not interface developers, then they
> could easily need to know the interface only in
> relation to tasks that they need to do, and generally
> rarely examine the interface independent of trying
> to accomplish some specific goal.
>
> -- Janice
>
> ***********************************************************
> Janice Gelb | The only connection Sun has with
> janice -dot- gelb -at- sun -dot- com | this message is the return address
>
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Help & Manual is the most powerful authoring tool for technical
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References:
suggestions on how to "hide" UI-based topics in online Help TOC?: From: Donna Barbieri
Re: suggestions on how to "hide" UI-based topics in online Help TOC?: From: Ned Bedinger
Re: suggestions on how to "hide" UI-based topics in online Help TOC?: From: Janice Gelb

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