RE: How do you define your audience/"user requirements" in your docs, to the reader?

Subject: RE: How do you define your audience/"user requirements" in your docs, to the reader?
From: "Ronquillo, Michael" <mronquillo -at- equitrac -dot- com>
To: "Leonard C. Porrello" <Leonard -dot- Porrello -at- SoleraTec -dot- com>, <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 2 Apr 2008 13:23:44 -0400

I'm guessing you're finding users to be too general? Perhaps you could have it as users who ____________________. I think that would be specific enough.

Michael Ronquillo
Technical Writer - Equitrac
1-800-472-9532 x2334
mronquillo -at- equitrac -dot- com

-----Original Message-----
From: techwr-l-bounces+mronquillo=equitrac -dot- com -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+mronquillo=equitrac -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Leonard C. Porrello
Sent: Wednesday, April 02, 2008 1:24 PM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: How do you define your audience/"user requirements" in your docs,to the reader?

All,

I was wondering how to deal with the challenge of defining my target audience explicitly--in my docs, to the reader. I have hardware and software requirements, but I do not have "user requirements," nor do I have a clear idea of how to define my target user--to the reader. I have the standard, "This user's guide is intended for users and system administrators," and while "system administrators" is useful, "users" isn't saying much.

Thoughts?

Thanks in advance!

Leonard C. Porrello
SoleraTec LLC
2430 Auto Park Way, Suite 205
Escondido, CA  92029
www.soleratec.com

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Microsoft Office, team authoring, plus more.
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True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
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How do you define your audience/"user requirements" in your docs, to the reader?: From: Leonard C. Porrello

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