Re: Writing Corrective Actions for customers?

[Ned Bedinger <doc -at- edwordsmith -dot- com>]

It seems to have come back around again as the model for an unsatisfying 
impersonal response. I yield the floor.

Gene Kim-Eng wrote:
> The original poster was a contractor asked to do the work
> by a client.  The outsourcing has already happened..
> 
> Gene Kim-Eng
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