RE: Is there a study on reading warnings, notes?

Subject: RE: Is there a study on reading warnings, notes?
From: "Dan Goldstein" <DGoldstein -at- riverainmedical -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 5 Nov 2008 15:02:34 -0500

"Do not stand in a puddle while doing this" sounds like a warning
against electrocution, and Daktronics sells high-voltage products. Even
if there were no lawyers in the world, and all of my readers were
geniuses, I'd want to highlight that warning in the middle of the actual
instructions.

On another note: I might have misunderstood, but your subsequent e-mail
suggested that you can't maintain formatting while using chunks of text
across multiple departments. Why is that?

> -----Original Message-----
> From: Shannon Wade
> Sent: Wednesday, November 05, 2008 2:03 PM
> To: techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: RE: Is there a study on reading warnings, notes?
>
> We are actively moving away from specific safety notices in
> our manuals. We are headed the direction of "Here's the list
> of over-arching concerns. We've provided you with them at the
> beginning of the manual. Whether or not you choose to read
> them is your decision. Now that we've provided you with them,
> let's move on to the actual instructions, shall we?". In the
> past we have included "Notes" with pertinent information and
> the word "Note" in bold. We are doing away with that
> convention and including that pertinent text (Do not stand in
> a puddle while doing this) within the appropriate paragraph.
> Does anyone see large concerns with this?
>

This message contains confidential information intended only for the use of the addressee(s). If you are not the addressee, or the person responsible for delivering it to the addressee, you are hereby notified that reading, disseminating, distributing, copying, electronic storing or the taking of any action in reliance on the contents of this message is strictly prohibited. If you have received this message by mistake, please notify us, by replying to the sender, and delete the original message immediately thereafter. Thank you.

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

ComponentOne Doc-To-Help 2009 is your all-in-one authoring and publishing
solution. Author in Doc-To-Help's XML-based editor, Microsoft Word or
HTML and publish to the Web, Help systems or printed manuals.
http://www.doctohelp.com

Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/

---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwr-l.com/ for more resources and info.

Please move off-topic discussions to the Chat list, at:
http://lists.techwr-l.com/mailman/listinfo/techwr-l-chat


References:
RE: Is there a study on reading warnings, notes?: From: Shannon Wade

Previous by Author: RE: Windows 3.1 to Windows 95
Next by Author: RE: Copyright, Translations and Intellectual Property
Previous by Thread: Re: How is documenting hardware different from documenting software?; was, "Re: Is there a study on reading warnings, notes?"
Next by Thread: RE: Is there a study on reading warnings, notes?


What this post helpful? Share it with friends and colleagues:


Sponsored Ads