RE: Interactive documentation

["Dan Goldstein" <DGoldstein -at- riverainmedical -dot- com>]

By "interactive manual," do you mean online Help? From your company's
Web site, I see that the Vanguard V3 Control Software already has a Help
menu, but it's not clear what options you offer there.

There are many apps available for creating online Help, and many means
of deploying it -- individual PC, shared server, intranet, Internet...
The software and skills required depend partially on the result you're
looking for.

Do you have a specific model or example in mind? If you don't already
have one, a requirements spec could address such issues as context
sensitivity, mini-tutorials, spoken word response, etc.

Another advantage of a requirements spec is that it could help you avoid
mission creep: Vaguely defined projects have put more than one
consultant's kids through college...

> -----Original Message-----
> From: Shannon Wade
> Sent: Wednesday, December 03, 2008 4:48 PM
> To: techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: Interactive documentation
> 
> Our company is looking at creating interactive manuals to 
> supplement our paper copies.
> 
> What experience do any of you have with this transition? What 
> software do you use? What skill set do you hire for to 
> execute these projects?
> 
> Please reply to my email as well as to the list as I 
> subscribe to digest. Thank you.
> 

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