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It only took a minute to find a "banned word" in the Service Desk
document that we discussed this morning: "This reactive situation does
not embrace best practice."
> -----Original Message-----
> From: arroxaneullman
> Sent: Wednesday, March 18, 2009 12:02 PM
> To: techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: News story: GB gov't improves communication standards
>
> There has been a Plain English movement in state and federal
> government in the US for some time, so I presumed that Great
> Britain also had a similar policy. Apparently, it's
> relatively new for them to disapprove of unclear legalese.
> Nonetheless, I give them credit for taking these steps:
> http://www.reuters.com/article/oddlyEnoughNews/idUSTRE52H3OH20090318
>
> The flip side, though, is a problem with "banned words." The
> moment we star banning words, we infringe on freedom of
> speech. And, as anyone know knows me knows, that's
> intolerable--in the US, Britain, or anywhere.
>
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