Re: If you are a RoboHelp Guru, please help - I'm desperate!

[Keith Hood <klhra -at- yahoo -dot- com>]

Have you tried upgrading your Flash installation, to make sure it's the latest?

--- On Thu, 6/18/09, Deborah Hemstreet <dvora -at- tech-challenged -dot- com> wrote:

> From: Deborah Hemstreet <dvora -at- tech-challenged -dot- com>
> Subject: If you are a RoboHelp Guru, please help - I'm desperate!
> To: "TECHWR-L" <techwr-l -at- lists -dot- techwr-l -dot- com>
> Date: Thursday, June 18, 2009, 11:02 PM
> Hi All,
> 
> I have the most weird scenario I've ever encountered, and
> since I don't 
> have a paid RoboHelp subscription, and no one on the forums
> has an 
> answer - I am desperate.
> 
> Version 7 RoboHelp
> Output: FlashHelp
> Enabled all browsers: Javascript, Flash, and Popups
> Verification: *.swf movies work on other machines, they
> aren't the issue
> 
> Issue: Weird behaviors in IE7 and Firefox for viewing *.swf
> movies, as 
> detailed below
> 
> Drop-down text feature used to click a picture and show or
> hide the 
> video clip
> in IE7 - works great
> in Firefox - does not work
> 
> Separate page with standard HTML links to the *.swf movies
> in IE7 - does not work
> in Firefox - works great
> 
> I simply don't understand why or how to fix all this and
> delivery is 
> tomorrow afternoon. Any tips/help/pointers would be
> appreciated.
> 
> Thanks in advance,
> 
> Deborah
> http://www.tech-challenged.com
> 
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> 
> Free Software Documentation Project Web Cast: Covers
> developing Table of
> Contents, Context IDs, and Index, as well as
> Doc-To-Help  
> 2009 tips, tricks, and best practices.
> http://www.doctohelp.com/SuperPages/Webcasts/
> 
> Help & Manual 5: The complete help authoring tool for
> individual
> authors and teams. Professional power, intuitive interface.
> Write
> once, publish to 8 formats. Multi-user authoring and
> version control! http://www.helpandmanual.com/
> 
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^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Free Software Documentation Project Web Cast: Covers developing Table of
Contents, Context IDs, and Index, as well as Doc-To-Help  
2009 tips, tricks, and best practices.
http://www.doctohelp.com/SuperPages/Webcasts/

Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/

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