Re: TOC field frustration?

[Lorraine Kiewiet <lkiewiet -at- earthlink -dot- net>]

The printer suggestion sounds possible, although in our corporate environment, we don't have a lot of variety. The colleague who gets everything with page 2 in the TOC is just upstairs from me. I don't know what her default printer is. But wouldn't the page numbers at the bottom of each page change also? Or are they individually "smart?"
Thanks for the quick response. 

-----Original Message-----
>From: Geoff Hart <ghart -at- videotron -dot- ca>
>Sent: Jul 1, 2009 4:59 AM
>To: TECHWR-L Writing <techwr-l -at- lists -dot- techwr-l -dot- com>, Lorraine Kiewiet <lkiewiet -at- earthlink -dot- net>
>Subject: TOC field frustration?
>
>Lorraine Kiewiet wondered: <<Each time I send a Word document as an  
>attachment to an employee, the TOC field shows page "2" for all  
>pages!  The page numbering at the bottom of each page is correct. It  
>is only the TOC that gets confused.  This is Windows XP (for me).   
>Does the recipient's Windows or Word version make a different if it is  
>Vista? >>
>
>The Windows version isn't relevant, though the Word version may be.  
>Word isn't nearly so compatible between versions as Microsoft would  
>have you believe.
>
>Most likely what you're seeing is Word forgetting to update field  
>codes. Pagination depends at least partially on the printer driver  
>that has been installed on a system, and each time you open a Word  
>document, Word checks to see what printer Windows thinks it should use  
>for output. If the printer on your colleague's system uses (for  
>example) different font metrics than the one on your system, Word will  
>reflow the text so that the onscreen document matches what will appear  
>on the colleague's printer. Unfortunately, fields won't automatically  
>update to reflect the new pagination. If that's what is happening,  
>then the solution is to select all (Control+A), then press the  
>shortcut for Update Field (F9).
>
>If the TOC is pointing to headings in external documents (e.g., if you  
>used the MasterDocs feature), then Word can't see those documents  
>unless you sent them along with the problem file, and therefore it  
>can't update the field. That's another possibility.
>
>------------------------------------------------------------------------
>Geoff Hart (www.geoff-hart.com)
>ghart -at- videotron -dot- ca / geoffhart -at- mac -dot- com
>------------------------------------------------------------------------
>Effective Onscreen Editing:
>http://www.geoff-hart.com/books/eoe/onscreen-book.htm
>------------------------------------------------------------------------
>


Lorraine Kiewiet\r\nTechnical Writing & Consulting\r\nOnline & Print Documentation
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

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