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This TOC messup is a known and annoying bug. There are evidently
several possible causes, but the most common one is opening the doc in
Reading Layout.
Last time I looked there was some patch to Word that purported to fix
it, but in my experience it does not.
So just have the recipient update the TOC. And avoid Reading Layout.
Free Software Documentation Project Web Cast: Covers developing Table of
Contents, Context IDs, and Index, as well as Doc-To-Help
2009 tips, tricks, and best practices. http://www.doctohelp.com/SuperPages/Webcasts/
Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/
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